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Política de reembolso

All Sale Items are FINAL SALE, NON-REFUNDABLE and NON-EXCHANGEABLE.

Our policy states that there are no returns or exchanges on any purchased items.   

If for some reason your item was received damaged, broken, or unusable, please send an email to info@byprocess.com with:

1. photographed proof of the problem
2. packing slip 
3. order number and contact information 

Please do not send your purchase.

For any further questions or order modifications please use the Contact Page Here.